Return & Refund Policy
At Bristol Belle Boutique, customer satisfaction is very important to us. However, we understand that sometimes a product may not meet your expectations. This Return & Refund Policy explains how returns and refunds are handled when shopping with us.
If you have any questions regarding returns, please contact us at:
Email: info@bristolbelleboutique.com
Return Eligibility
To be eligible for a return, the following conditions must be met:
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A return request can only be submitted after the product has been physically received.
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Return shipping costs are the responsibility of the customer, including any international shipping costs.
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Items must be unused, unwashed, undamaged, and in their original condition.
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All original tags and labels must still be attached to the item.
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Items may be tried on for fit, but they must not be worn or used beyond this.
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Orders that are intentionally placed in multiple sizes or variations with the intention of returning part of the order may not qualify for a return.
We reserve the right to refuse returns that do not meet these conditions.
Return Process
If you would like to return an item, please follow the steps below:
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Request a return by contacting us at info@bristolbelleboutique.com within 14 days of receiving your order.
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Our customer support team will review your request and provide you with the appropriate return instructions and return address.
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Carefully package the item and ship it back using a reliable shipping method.
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The customer is responsible for all return shipping costs, including any applicable customs duties or shipping fees.
We strongly recommend using a shipping method with tracking (Track & Trace), as this helps ensure the package can be monitored during transit.
Refunds
Once the returned item has been received and inspected, we will notify you regarding the approval of your refund.
If approved:
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The refund will be processed to the original payment method used for the purchase.
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Refunds are typically processed within 14 days after the returned item has been received and approved.
Please note that original shipping costs are non-refundable, unless the item received was defective or incorrect.
Liability & Order Responsibility
Please review the following important points regarding order responsibility:
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We are not responsible for lost or missing packages if the tracking information shows that the package was successfully delivered to the address provided by the customer.
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Customers are responsible for providing the correct shipping address at checkout.
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If an incorrect address is entered during checkout, the customer must notify us within 24 hours after placing the order so we can attempt to update the information before shipment.
Contact
If you have any questions regarding returns, refunds, or exchanges, please contact our support team:
Business Name: Bristol Belle Boutique
Email: info@bristolbelleboutique.com